Datenschutzerklärung

Privacy Policy for Chic and Charm Women’s Fashion Store

At Chic and Charm, protecting your personal data is our highest priority. This privacy policy explains how we process your personal data when you use our website www.chicandcharm.de and shop at our online store. We process personal data only to the extent necessary to provide a functional website and our services. Your personal data is processed with your consent, unless otherwise required by law.

1. Legal Basis

We process personal data on the basis of the following legal grounds:

• Consent (Art. 6 (1) (a) GDPR): When you grant us permission to process your data.
• Contract Fulfillment (Art. 6 (1) (b) GDPR): When processing is necessary to fulfill a contract with you or to take pre-contractual measures.
• Legal Obligations (Art. 6 (1) (c) GDPR): When we need to comply with a legal obligation.
• Legitimate Interests (Art. 6 (1) (f) GDPR): When processing is necessary for the protection of our legitimate interests or those of a third party, provided that your rights do not override these interests.

We delete or block personal data as soon as the purpose for storing it has been fulfilled, unless further storage is required by law or contract.

2. Controller for Data Processing

The controller in the sense of the GDPR and other data protection laws is:

Chic and Charm
Managing Director: Ceylan Hacer
Address: Holderweg 49/4, 89075 Ulm, Baden-Württemberg, Germany
Email: info@chicandcharm.de
Website: www.chicandcharm.de

3. Operation of Online Shop

When you place an order through our online shop, we collect and store the following personal data:

• Name
• Address (billing and shipping address)
• Payment information
• Email address

This data is necessary for processing and delivering your order. The legal basis for this is Art. 6 (1) (b) GDPR.

To fulfill your order, we may share your data with third parties, such as transport and shipping companies (e.g., DHL) and payment service providers (e.g., PayPal, Klarna). The data will be deleted after the order is completed, unless further storage is legally required.

4. Newsletter

Through our website, you can subscribe to our newsletter. We collect your email address with your consent (Art. 6 (1) (a) GDPR). If you shop with us, we may use your email address in accordance with § 7 (3) UWG to offer you similar products. You can unsubscribe from the newsletter at any time using the unsubscribe link in each message.

5. Contact Form and Email Contact

When you contact us via the contact form on our website or by email, we collect and store the data you provide (name, address, phone number, email address) to respond to your inquiries. The legal basis for this is your consent (Art. 6 (1) (a) GDPR) or the performance of pre-contractual measures upon your request (Art. 6 (1) (b) GDPR). Your data will be deleted once your inquiry has been processed, unless further storage is required by law.

6. Website Provision and Logfile Creation

When visiting our website, we automatically collect data about your browser, the URL you visit, referring websites, and your IP address. This data is stored in log files for up to 7 days to ensure the functionality and security of our website. The legal basis for this processing is Art. 6 (1) (f) GDPR.

7. Use of Cookies

Our website uses cookies to ensure the proper functioning of the online shop and other features. You can control the cookie settings through your browser. The legal basis for using cookies is Art. 6 (1) (f) GDPR.

8. Use of Social Media Plugins

Our website uses plugins from Instagram. These plugins are inactive until you click on them. Once activated, they can transmit data to Instagram, including your IP address. For more information, please refer to Instagram's privacy policy.

9. Rights of the Data Subject

As a data subject, you have the following rights:

• Right to Information: Request information about the personal data we process about you.
• Right to Rectification: Request the correction of inaccurate or incomplete personal data.
• Right to Erasure: Request the deletion of your personal data under certain conditions.
• Right to Restriction of Processing: Request the restriction of processing under certain conditions.
• Right to Data Portability: Receive your personal data in a structured, commonly used format.
• Right to Object: Object to the processing of your personal data based on your specific situation.
• Right to Withdraw Consent: Withdraw your consent at any time.
• Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your data protection rights have been violated.

10. Contact

For questions or concerns regarding this privacy policy or the processing of your personal data, please contact us at:

Chic and Charm
Email: info@chicandcharm.de
Website: www.chicandcharm.de

Effective Date: 30.08.2024