AGB

Terms and Conditions for Chic and Charm

§ 1 Scope of Application

The following general terms and conditions apply to all purchase contracts concluded via our webshop under the domain "www.chicandcharm.de". The contractual partner is:

Chic and Charm
Managing Director: Ceylan Hacer
(Customer support exclusively via email)
Website: www.chicandcharm.de
Email: info@chicandcharm.com

§ 2 Object of the Contract

The products offered in our webshop represent a non-binding product catalog.

§ 3 Conclusion of Contract

The customer can select items from our product catalog by clicking the "Add to Cart" button, provided that the items are in stock. By clicking the "Place Order" button, the customer submits a binding offer to purchase the items in the cart. The receipt and acceptance of the order are confirmed to the customer immediately after submitting the cart via email. The contract is concluded with this order confirmation. Before clicking "Place Order", the customer can review the contents of the cart and the provided personal data and can correct any input errors by selecting the respective order step at any time.

§ 4 Prices, Payment

The prices we specify are gross prices, including all legal price components, including VAT, plus shipping costs. The shipping costs can be found under the "Shipping" menu. The exact shipping costs will be displayed to the customer before completing the order. The following payment methods are available: PayPal, prepayment (bank transfer), and payment via KLARNA.

§ 5 Right of Withdrawal

Consumers have a statutory right of withdrawal in distance contracts. Consumers are natural persons who conclude a legal transaction for purposes that are predominantly neither commercial nor self-employed. Information about the right of withdrawal, including conditions, deadlines, and procedures for exercising the right of withdrawal, as well as the model withdrawal form, can be found under the "Right of Withdrawal" menu. The right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return due to health or hygiene reasons if the seal was removed after delivery. Earrings, bikinis, personalized products, and opened and used cosmetics, which are directly applied to the skin, such as lipstick, cannot be returned for hygienic reasons. The customer should therefore carefully check whether they want to keep the product before use.

§ 6 Shipping

The products we offer will be shipped within 3-8 business days after receipt of payment.

§ 7 Liability for Defects

Liability for defects is governed by the statutory provisions.

§ 8 Disclaimer of Liability

Claims for damages are excluded, unless they concern claims for damages arising from the injury to life, body, or health, or for other damages caused by intentional or grossly negligent breach of duty on our part or by our vicarious agents. Liability for breaches of duties that enable the proper execution of the contract and on which the customer can regularly rely remains unaffected. In the case of slight negligence in the violation of such contractual obligations, we are only liable for the typical, foreseeable damage, unless the customer's claims for damages are based on the injury to life, body, or health.

§ 9 Retention of Title, Offsetting

If the customer is a consumer, we retain ownership of the purchased goods until full payment of the purchase price. If the customer is a business customer acting in the exercise of their commercial or independent professional activity, a legal entity under public law, or a public law special fund, we retain ownership of the purchased goods until all claims from the business relationship with the buyer are settled. The corresponding security rights are transferable to third parties. The customer has the right to offset only if the counterclaims have been legally established or are undisputed or acknowledged by us and arise from the same contractual relationship.

§ 10 Storage of Contract Text

We store the contract text and the customer data necessary for the execution of the contract. These data will not be shared with third parties without authorization. The data will be deleted after the contract is completed and after the expiration of the statutory warranty rights. The customer can ask us at any time and by any available communication method whether and which data we have stored.

§ 11 Final Provisions

German law applies to all contracts with us, excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law applies to consumers only to the extent that mandatory consumer protection provisions of the country of the consumer's habitual residence are not restricted (principle of favorability). For all legal transactions where a consumer is not involved, the place of business of Chic and Charm is agreed upon as the jurisdiction.