EleganceCharm Jewelry Set
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Manufacturer Info (GPSR)
Manufacturer Info (GPSR)
Manufacturer Information (GPSR)
This product complies with the safety standards outlined in the GPSR Regulation (EU) 2023/988.
At Chic&Charm, we place great emphasis on the safety and quality of our products. All items we offer meet the requirements of the new General Product Safety Regulation (GPSR).
• Tested Safety: Our products are thoroughly tested to ensure compliance with EU safety standards.
• Customer Information: We provide all necessary product information to help you make informed purchasing decisions.
• Responsible Trading: We work exclusively with reliable suppliers who adhere to EU safety regulations.
If you have any questions about our products or safety standards, please feel free to contact us at info@chicandcharm.de or use our contact form.
Product Safety Information
Manufacturer:
Chic and Charm
Holderweg 49/4
89075 Ulm, Germany
E-Mail: info@chicandcharm.de
Responsible Person:
Chicandcharm.de
Holderweg 49/4
89075 Ulm, Germany
E-Mail: info@chicandcharm.de
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EleganceCharm Jewelry Set
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FAQ
Do you offer international shipping?
We are proud to offer worldwide shipping to ensure you can enjoy our products no matter where you are.
Delivery times for international orders vary depending on the destination and shipping method chosen. Estimated delivery time:
- 5-10 business days
Please note that unforeseen delays, such as customs clearance or local handling, may impact these estimates. We strive to process and dispatch orders as quickly as possible to ensure timely delivery.
What is your return policy?
Chic and Charm offers a statutory return policy. Here's a quick overview:
- Right of Withdrawal: You can withdraw from your purchase within 14 days without giving any reason. The withdrawal period starts on the day you, or a third party designated by you, take possession of the goods.
- Returns: Items must be returned within 14 days after notifying us of your withdrawal to the following address:
Chic and Charm Returns
Ceylan Hacer
Holderweg 49/4
89075 Ulm, Germany.
You are responsible for the direct return shipping costs.
- Refunds: Once the returned goods are received, we will refund the purchase amount, including standard shipping costs, within 14 days. The refund will be processed using the original payment method.
- Exceptions: Opened sealed products that cannot be returned due to hygiene or health reasons are excluded from returns.
Return Process:
- Send a clear withdrawal declaration via email to info@chicandcharm.de. A sample withdrawal form is available on our website.
- Return the items promptly to the provided address.
- After reviewing the returned goods, a refund will be issued.
What should I do if I received the wrong item?
If you received the wrong product, simply send us an email at info@chicandcharm.de. We’ll take care of it right away and exchange the item for you!
How can I contact customer service?
Our customer service team is available Monday to Friday from 8 AM to 8 PM. You can reach us directly via email at info@chicandcharm.de.
Do you offer influencer or affiliate partnerships?
We offer an influencer affiliate program. Feel free to email us at info@chicandcharm.de, and we’ll get back to you as soon as possible. Alternatively, you can also reach out to us via Instagram!